Recovery Home Nepal
Recovery Home is committed to protecting the privacy and personal information of all individuals who use our services, visit our center, or access our website. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of personal information:
Full name, contact details (address, phone, email)
Emergency contact information
Medical history and addiction-related details
Assessment and therapy session records
Website usage data (for analytics and improvement)
2. How We Use Your Information
Your personal data is used to:
Provide safe, personalized treatment and care
Communicate with you and your family as needed
Maintain medical records for internal use
Improve our services and website
Comply with legal or regulatory obligations
We never sell or share your personal data with third parties for marketing purposes.
3. Confidentiality and Protection
We take all necessary steps to ensure your information remains secure:
Access is restricted to authorized staff only
Files are stored in secure digital or locked physical systems
Online data is protected using encrypted connections
4. Disclosure of Information
We may disclose your information:
With your written consent (e.g., to your family doctor or employer)
If required by law or in cases of serious risk to health or safety
To provide emergency care
5. Your Rights
You have the right to:
Request access to your personal records
Ask for correction of inaccurate or incomplete data
Withdraw consent where applicable
Please note that some requests may be subject to legal and clinical limitations.
6. Cookies and Website Analytics
Our website may use cookies to:
Improve your browsing experience
Analyze visitor behavior anonymously
Help us improve site performance
You can disable cookies in your browser settings if preferred.
7. Third-Party Links
Our website may include links to support organizations or resources. We are not responsible for the privacy practices of those external sites.
8. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Recovery Home Trust
📍 Bhaltar,Lalitpur
📞 01-5132362
📧 Recoveryhomenepal@gmail.com